Director Operations

  • Key Executive Leadership Role
  • Drive Operational Performance Improvement
  • Permanent Position

Ambulance Tasmania (AT) provides emergency ambulance care and transport services and a non-emergency patient transport service through a network of 54 urban, rural and remote ambulance stations throughout Tasmania. It also provides integrated, high quality, pre-hospital emergency and medical care, health transport and medical retrieval services to the Tasmanian community. The Tasmanian Government has invested significantly into ambulance services commencing in 2018/19, providing a foundation to improve both the infrastructure of the service and promote the health and wellbeing of employees to drive operational service improvement. The Director Operations is the most senior operational role in Ambulance Tasmania, and will oversee all operational areas, providing a strong focus on strategy and planning, and improving clinical performance.

Reporting to the Chief Executive of Ambulance Tasmania, this newly created position will provide high level leadership and management for all operational activities and performance for the AT Regions, State Operation Centre, Aero-Medical Retrieval and Volunteer Strategy. This role is responsible for leading and implementing a broad suite of business priorities and for ensuring that high quality and effective contemporary management practices and clinical operations occur throughout the ambulance service. This will include a range of strategies designed to better support employees in the workplace, improve reporting systems, promote a positive and healthy workplace culture and drive optimal patient-centred care that meets the community needs.

To be appointed you will have proven leadership and management skills of the highest order, with extensive experience as a paramedic or within an emergency medical response service. You’ll have a strong understanding of the clinical and operational requirements of a high performing ambulance service and a track record of delivering improvements in both areas. Collaborative and inclusive, you’ll have an ability to balance strategic thinking and planning with operational priorities whilst embedding improvements across the service. Naturally, you will be resilient, with sophisticated interpersonal, communication and negotiation skills and a proven ability to build enduring and effective stakeholder relationships. Your values will be aligned to that of Ambulance Tasmania and you will possess a high degree of self-awareness, personal drive and integrity that appreciates the context of the cultural environment and the responses required. Importantly, you will be able to deliver results in a highly visible environment.

An essential requirement for this position is a tertiary qualification (Bachelor of Paramedic Science or equivalent) along with Registration (or eligibility) with the Paramedicine Board of Australia. A Masters degree is highly desirable.

An attractive remuneration package is on offer, along with salary packaging, and a relocation assistance package if outside of Tasmania. This position is based in Hobart and will be required to travel intra and interstate.

Applications close midnight 18th April 2021.

To apply, please provide a copy of your CV, that outlines your responsibilities and achievements in previous roles, with two referees and a one-page summary why you are the best person for the job.

The Tasmania State Service values and encourages diversity at all levels of employment, and flexible and contemporary working arrangements are offered to support this.

Download an Information Pack by registering your details below, click on the submit button and wait for a link to appear to download the Pack. Contact Michael Holdway, Searchlight Group for more information on (03) 9600 1137 or 0400 006 513. Closing date for this position is 11.55pm 18th April 2021. Applications will be processed as they are received, so candidates are encouraged to apply as soon as possible. All third party and unsolicited CV’s will be referred to Searchlight Group. 

Additional Information

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